Back to All Events

Client Retention Skills for Private Practice

  • The Practice of Therapy 5445 Legacy Dr, 5th FL Conference Room Plano, TX, 75024 United States (map)

Whether you have been in private practice for years or are considering going out on your own in the future, you must learn client retention skills. Graduate school rarely teaches therapists how to get clients to return for weekly therapy, and we find ourselves ill-equipped when we practice in the real world. At this event, you will meet Kristie Boggs, LPC and Heidi Johanson, LPC who have a successful private practice with a very high client retention rate. Throughout their experience, Kristie and Heidi have mastered techniques to ensure clients return and continue treatment. They will discuss common mistakes clinicians make that lead to client retention issues and provide simple fixes that are immediately applicable to your practice.

Topics include:

  • Completing a thorough intake along with specific ways to get a good history on a new client
  • Rapport building and finding deeper, more complex goals for the client to work toward
  • Case conceptualization and treatment planning will be addressed in detail.
  • Addressing boundaries regarding the clinician playing multiple roles of front office, insurance billing/accounts payable, bill collector, and provider.

This framework provides an approach for the clinician to provide a detailed strategy to their client. An open discussion and Q&A time will be provided at the end. Clinicians are welcome to bring their specific questions, concerns or troubling experiences to discuss with the presenters.

Early-Bird: $38.00 before September 23, 2017.

Regular: $55.00 after September 23, 2017

We issue refunds for events within 7 days of the original ticket purchase.

If you have any questions about our Refund Policy, please contact us by email at

The Practice of Therapy is an approved CEU provider for the LPC, LMFT and LCSW licensing boards.

Later Event: October 19
EMDRIA Regional Meeting